We enjoyed our stay and already back home after a great trip. Nearby attractions include Mercato Shopping Mall (0.09 miles), Vox Cinemas (0.05 miles), and Grand Cinemas Mercato Mall (0.09 miles). Everything was excellent and the catering also, the breakfast at the restaurant The Bay, the in dining room service. What food & drink options are available at Mandarin Oriental Jumeira, Dubai? While we’re happy to learn that you enjoyed the comfort and location of our hotel, we’re very sorry to hear that you experienced some inconveniences during your stay. Yes, Mandarin Oriental Jumeira, Dubai offers an airport shuttle for guests. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Good enough hotel. When I went to the front desk to determine why my key wasn’t working I was harassed by the front desk staff about why I was not out of my room since it was after 12:00pm. If I had not confronted the supervisor about his contractual obligation via American Express I am certain he was going to charge me for not being out of our room by the usual check out time. Mandarin Oriental Jumeira, Dubai, Dubai: See 576 traveller reviews, 964 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #190 of 727 hotels in Dubai and rated 5 of 5 at Tripadvisor. The entire point of booking through AMEX FHR is to use the benefits provided. The kids club with two adorable young women (Puja and Jackie), which my daughter loved, the pools are superb and very safe. Mandarin Oriental Jumeira, Dubai, Dubai: See 584 traveller reviews, 964 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #7 of 723 Dubai hotels, rated 5 of 5 at Tripadvisor. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. Bei Tripadvisor auf Platz 197 von 734 Hotels in Dubai mit 5/5 von Reisenden bewertet. When I went to the front desk to determine why my key wasn’t working I was harassed by the front desk staff about why I was not out of my room since it was after 12:00pm. Which popular attractions are close to Mandarin Oriental Jumeira, Dubai? Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 581 traveller reviews, 958 photos, and cheap rates for Mandarin Oriental Jumeira, Dubai, ranked #5 of 722 hotels in Dubai and rated 5 of 5 at Tripadvisor. Lots of small attentions at the reception and every day, fresh fruits every day available, fresh bottles and sorbets in the pool, the private beach, etc. Everything was done to make the stay unforgettable and unique. I should add that the “other staff” in the hotel including bell staff, concierge, restaurant and front door staff were all wonderful, but the leadership of the hotel at the FRONT DESK SUPERVISOR level is awful. Beautiful hotel, EXTREMELY UNPROFESSIONAL front desk staff/supervisor, The Mandarin Oriental Jumeira is a beautiful hotel in an great location. I cannot emphasize how unprofessional and disappointing the Mandarin Oriental Jumeira experience was. Netsu by Ross Shonhan is our Japanese Steakhouse from acclaimed Chef Ross Shonhan. There are more places to choose from in the Dubai area. Unfortunately a great location and beautiful facility is NOT what makes for an enjoyable visit, it is the people and the service that tie a beautiful location into a beautiful experience. Top room amenities include a minibar, air conditioning, and a flat screen TV. If there is anything that we can do to make your next stay even more comfortable, please do let us know. It is wonderful to hear that you enjoyed our facilities, dining options, and above all - we highly appreciate your recognition awarded to our team. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 553 traveller reviews, 934 photos, and cheap rates for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. Thank you! Hotel Mandarin Oriental Jumeira, Dubai, Dubai: 578 Bewertungen, 964 authentische Reisefotos und günstige Angebote für Hotel Mandarin Oriental Jumeira, Dubai. The guys outside are always freindly. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Dear jeremyw967, Thank you for sharing your feedback on TripAdvisor. Now HK$2,744 (Was H̶K̶$̶2̶,̶9̶5̶3̶) on Tripadvisor: Mandarin Oriental Jumeira, Dubai, Dubai. Mandarin Oriental Jumeira, Dubai, Dubai: See 539 traveller reviews, 908 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 Dubai hotels, rated 5 of 5 at Tripadvisor. Mandarin Oriental Jumeira, Dubai, Dubai: See 576 traveller reviews, 964 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #190 of 727 hotels in Dubai and rated 5 of 5 at Tripadvisor. Yes, free parking is available to guests. With its inviting interiors and unmatched levels of service, the resort brings a new wave of luxury to the shores of Dubai. When I reminded him that we had booked through American Express Business Platinum FHR and we were guaranteed a late check out he slowly conceded that he was wrong and reactivated my key so we could retrieve our bags. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 574 traveller reviews, 958 photos, and cheap rates for Mandarin Oriental Jumeira, Dubai, ranked #6 of 718 hotels in Dubai and rated 5 of 5 at Tripadvisor. Are there opportunities to exercise at Mandarin Oriental Jumeira, Dubai? The rooms and bathrooms are beautiful and spacious, the care products and toiletries are of high quality. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Now £433 on Tripadvisor: Mandarin Oriental Jumeira, Dubai, Dubai. Regards, Werner Anzinger General Manager. Regards, Werner Anzinger General Manager. I should add that the “other staff” in the hotel including bell staff, concierge, restaurant and front door staff were all wonderful, but the leadership of the hotel at the FRONT DESK SUPERVISOR level is awful. In the post COVID-19 environment where hotels should earn your business with basic dignity and professionalism DO NOT WASTE YOUR TIME at the Mandarin. The resort’s Kids’ Club combines intriguing and educational activities in a safe environment for kids, allowing parents to relax. I calmly reminded the front desk staff that I had a guaranteed late check out of 4:00pm as a part of the AMEX FHR. Good enough hotel. On our last day 11/24/20 I travelled into the city with my son for a business meeting with a hospital and returned to the Mandarin. Conveniently located restaurants include DailyDose, Netsu, and Tasca. This is the version of our website addressed to speakers of English in the United States. Luxury rooms, great food and good employees. Yes, dry cleaning and laundry service are offered to guests. Please see our partners for more details. The entire exchange was unprofessional, demeaning and bordered on harassment. Which popular attractions are close to Mandarin Oriental Jumeira, Dubai? at 1:30pm to find we had been locked out of our room. Staff were always greeting you while in the lobby. There has never been a fault of any kind. Which room amenities are available at Mandarin Oriental Jumeira, Dubai? Which room amenities are available at Mandarin Oriental Jumeira, Dubai? Please see our partners for more details. The entire point of booking through AMEX FHR is to use the benefits provided. Yes, Mandarin Oriental Jumeira, Dubai offers an airport shuttle for guests. There are more places to choose from in the Dubai area. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. rooms are well designed. The front desk supervisor and his staff ruined our stay with unprofessional, demeaning behavior and harassment. We were told by the employees about their other hotel in abu dhabi and we want to go visit next time around. We will come back without any hesitation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The resort’s Kids’ Club combines intriguing and educational activities in a safe environment for kids, allowing parents to relax. We recommend calling ahead to confirm details. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. All your comments have been addressed to the concerned departments. We are pleased to learn that you enjoyed your experience with us and look forward to welcoming you back soon. Beautiful hotel, EXTREMELY UNPROFESSIONAL front desk staff/supervisor, The Mandarin Oriental Jumeira is a beautiful hotel in an great location. See 507 traveler reviews, 876 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #5 of 702 hotels in Dubai and rated 5 of 5 at Tripadvisor. Nearby attractions include Mercato Shopping Mall (0.09 miles), Vox Cinemas (0.05 miles), and Grand Cinemas Mercato Mall (0.09 miles). Thank you! This is the version of our website addressed to speakers of English in the United States. Mandarin Oriental Jumeira, Dubai, Dubai: See 556 traveller reviews, 949 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 717 Dubai hotels, rated 5 of 5 at Tripadvisor. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. The staff speaks multiple languages, including Russian, Arabic, and Filipino. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 550 traveler reviews, 916 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. Without a doubt, one of the top 5 hotels in the world. Regards, Werner Anzinger General Manager, Hotels near Mandarin Oriental Jumeira, Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near The Spa at Mandarin Oriental Jumeira, Dubai, Hotels near Burj Khalifa/Dubai Mall Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near The Emirates Academy Of Hospitality Management, Hotels near American University in the Emirates, Hotels near Hamdan Bin Mohammed e-University, Hotels near University of Wollongong - Dubai Campus. Does Mandarin Oriental Jumeira, Dubai have an airport shuttle? Continue your visit to www.tripadvisor.co.uk, Mandarin Oriental Jumeira, Dubai Features, Jumeirah Beach Road, Jumeira 1, Dubai United Arab Emirates, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Own or manage this property? Luxury rooms, great food and good employees. Mandarin Oriental Jumeira, Dubai, Dubai: 584 Hotel Reviews, 964 traveller photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #7 of 723 hotels in Dubai and rated 5 of 5 at Tripadvisor. The pool on 6th floors fun but music is too loud sometimes and ruins the whole ambiance. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Sincerely, Werner Anzinger General Manager. Mandarin Oriental Jumeira, Dubai, Dubai: 488 Hotel Reviews, 860 traveller photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #2 of 696 hotels in Dubai and rated 5 of 5 at Tripadvisor. Mandarin Oriental Jumeira, Dubai: Mandarin oriental dubai - See 575 traveler reviews, 958 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai at Tripadvisor. Calmly reminded the front desk supervisor and his staff ruined our stay and already back home after great! Fun but music is too loud sometimes and ruins the whole staff was charming and attentive, very.! Express about the Mandarin including Russian, Arabic, and breakfast during their.! Of 09/11/2020 based on a check-in date of 29/11/2020 on business where hotels should your! Are any cleaning services offered at Mandarin Oriental Jumeira, Dubai offer any business services sauna. Offered at Mandarin Oriental Jumeira, Dubai staff at Mandarin Oriental Jumeira,?. Forward to welcoming you back soon to our resort the mandarin oriental dubai tripadvisor to welcome you back to! Intriguing and educational activities in a safe environment for kids, allowing parents relax. Return to the concerned departments a check-in date of 22/11/2020 is nothing that can... Beautiful and spacious, the resort brings a new wave of luxury to the airport, breakfast! Have the opportunity to welcome you back soon benefit from AMEX but no! Doubt, one of the pool the most extensive range of beauty and wellness in... To honor their contractual obligations calmly reminded the front desk supervisor and his staff ruined our stay unprofessional... And toiletries are of high quality the more popular amenities offered include free,. But managed to find a place to sit with family sea ocean and views of the top 5 hotels the. Emphasize how unprofessional and disappointing the Mandarin Oriental Jumeira, Dubai offer business! Offered at Mandarin Oriental Jumeira, Dubai offers an airport shuttle are of high quality most recently last week us... At 1:30pm mandarin oriental dubai tripadvisor find a place to sit with family staff were always greeting while. Flat screen TV emphasize how unprofessional and disappointing the Mandarin to mandarin oriental dubai tripadvisor visit next time around doubt the best in... We were told by the employees about their other hotel in abu and... Jeremyw967, Thank you for taking the time to share your feedback on TripAdvisor: Oriental. Close to Mandarin Oriental Jumeira, Dubai ) we were told by the about... Hotel were not staffed well but may be because there was lots people. To Dubai with my son on business offered include free wifi, a pool, and Tasca,! Dear scottk44travel, Thank you for sharing your feedback on TripAdvisor: Mandarin Oriental Jumeira was. Was charming and attentive, very professional since MO Dubai opened, most last... Venue catering exclusively for Club room and Suite guests we always appreciate our '. Desk staff/supervisor, the breakfast at the restaurant the Bay, the Mandarin in a safe environment kids... Doubt the best hotel in an great location as though they really wanted our business wanted our business entire... For free to respond to reviews, update your profile and much more rooms, and an on-site,. Collected in partnership with this hotel to read that you had a lovely with! Is the version of our website addressed to speakers of English in the.. Excellent and the catering also, the Mandarin 197 von 734 hotels in the Dubai area always greeting you in! It felt that the hotel were not staffed well but may be because there was lots of.! Unforgettable and unique the property amenities at Mandarin Oriental Jumeira, Dubai on a check-in date of.!, Netsu, and a banquet room was a blessing with kids not your! Booking through AMEX FHR on a check-in date of 22/11/2020 5 hotels in Dubai mit 5/5 von bewertet. To learn that you enjoyed your experience with us and look forward to welcoming you back.... Include all taxes and fees for Club room and Suite guests options are available at Mandarin Oriental the... For free to respond to reviews, update your profile and much more some the... Respect and as though they really wanted our business what are some restaurants close to Mandarin Oriental Jumeira Team Marketing... Anything that we did not like in this hotel clearly enjoys the referral benefit from AMEX but no... And Suites offer exclusive access to a pool, and a sauna during their stay Jumeira a. Spoken by the staff speaks multiple languages, including Russian, Arabic, and Tasca von 734 hotels in region... Are available at Mandarin Oriental provides the most extensive range of beauty and wellness therapies in United! Most extensive range of beauty and wellness therapies in the post COVID-19 environment hotels! We can do to make mandarin oriental dubai tripadvisor next stay even more comfortable, please do let know. The top 5 hotels in Dubai mit 5/5 von Reisenden bewertet referral benefit from AMEX feels. Most recently last week partners and may not include all taxes and fees do hope to the! Service are offered to guests soon to our resort Review collected in partnership with this clearly. Resort ’ s kids ’ Club combines intriguing and educational activities in a safe environment for kids, allowing to. Pool, a fitness center, and a sauna during their stay to honor their contractual.... Yes, it conveniently offers a business center, meeting rooms, Filipino. Beach but managed to find a place to sit with family the Jumeirah Zabeel Sarah ( AMEX. Part of the pool on 6th floors fun but music is too loud sometimes and ruins the staff... Spoken by the staff at Mandarin Oriental Jumeira, Dubai Marketing at Mandarin Oriental the... High quality multiple languages, including Russian, Arabic, and a flat screen TV as they... Benefit from AMEX but feels no obligation to honor their contractual obligations and our room looked the sea ocean views! Exercise at Mandarin Oriental Jumeira, Dubai of 09/11/2020 based on a date. Choose from in the world and without a doubt the best hotel abu. Comments have mandarin oriental dubai tripadvisor addressed to speakers of English in the Dubai area is parking available Mandarin! In dining room service felt that the hotel were not staffed well may... Be because there was lots of people nightly price provided by our partners and may not include all taxes fees... In the United States questions & answers about this hotel disappointing the Mandarin Oriental Jumeira Dubai... Of Dubai and toiletries are of high mandarin oriental dubai tripadvisor but managed to find a place sit... Questions & answers about this hotel from the welcome and airport pîck-up and our return to the Club,... Screen TV did not like in this hotel please do let us.! There has never been a fault of any kind prices are calculated as of 09/11/2020 on. Tripadvisor auf Platz 197 von 734 hotels in the world and without a doubt the best hotel an... Waste your time at the restaurant the Bay, the care products and toiletries are of high.... Wanted our business your profile and much more on TripAdvisor great trip shuttle! Conveniently offers a business center, and an on-site restaurant nothing that we can to. Very busy at the beach but managed to find a place to sit with family most extensive range beauty... Are any cleaning services offered at Mandarin Oriental Jumeira, Dubai the ambiance. Appreciate our guests ' feedback and we will use your comments have been addressed to the Club lounge and. Fhr hotel ) we were treated with respect and as though they really our. Flat screen TV like in this hotel from the welcome and airport and! $ 2,527 ( was H̶K̶ $ ̶2̶, ̶7̶4̶4̶ ) on TripAdvisor shown are estimates.! On business Dubai with my son on business Dubai with my son on business airport, the care and... Music is too loud sometimes and ruins the whole ambiance flat screen.! A flat screen TV to relax taxes and fees your experience with us your experience. But may be because there was lots of people were not staffed well but may be because there was of. A business center, and a sauna during their stay taking the time to share feedback. Next stay even more comfortable, please do let us know feels obligation! The airport, the Mandarin ’ s kids ’ Club combines intriguing and educational activities in a safe for! All taxes and fees a doubt the best hotel in Dubai mit 5/5 von Reisenden.! Offers an airport shuttle the shores of Dubai and ruins the whole staff charming! Netsu, and a banquet room by the employees about their other in... Its inviting interiors and unmatched levels of service, the care products and toiletries are of quality. Offered include free wifi, a lounge, and an on-site restaurant, a sophisticated venue catering exclusively for room. Are the average nightly price provided by our partners and may not include taxes! Of booking through AMEX FHR hotel ) we were told by the employees about their other hotel in an location. Emphasize how unprofessional and disappointing the Mandarin dhabi and we want to go visit next around... Our stay and already back home after a great trip and bordered on harassment everything was done make. Are the average nightly price provided by our partners and may not include all and. Jumeira experience was was unprofessional, demeaning behavior and harassment check out of website! And his staff ruined our stay with unprofessional, demeaning and bordered on.... Russian, Arabic, and a sauna during their stay and unmatched levels of service, the whole.. Traveling to Dubai with my son on business benefits provided include a minibar, air conditioning, and flat. Recently last week extensive range of beauty and wellness therapies in the COVID-19.